Meet Presannai Pillai —  Behind every successful journey is a strong team, and at Rickshaw Travels, our Finance Director plays a vital role in ensuring everything runs smoothly behind the scenes. Beyond balancing numbers, he is passionate about travel, culture, and creating meaningful experiences. As the Chairman of the Kerala Association of Kenya, he also actively contributes to strengthening community ties and cultural connections..

Presannan Pillai - Rickshaw Travels KE) LTD.

This July, we continue celebrating the people behind your Rickshaw journeys. 
Here’s what we asked her:

What inspired you to work in the travel industry, and how did your journey with Rickshaw begin?
Travel is an industry that connects people, cultures, and experiences, and that has always fascinated me. While my expertise is in finance, being part of Rickshaw Travels has allowed me to contribute to an organization that helps turn people's travel dreams into reality. Joining Rickshaw has been a rewarding journey, combining financial leadership with the excitement of being part of an industry that creates lifelong memories.

What is your most memorable travel experience so far, and why does it stand out? 
My visit to Kashmir remains one of my most memorable travel experiences. The breathtaking landscapes, serene lakes, majestic mountains, and warm hospitality made it an unforgettable destination. It truly lives up to its reputation as "Paradise on Earth," and every moment there left a lasting impression.

If you were planning a dream trip for a guest, what experience would you always include? 

I believe every journey should offer more than sightseeing. I would always include opportunities to experience the local culture, cuisine, and traditions. These authentic interactions allow travelers to connect with a destination on a deeper level and create memories that last long after the trip has ended.

How do you bring the Rickshaw travel spirit into every client experience?
The Rickshaw spirit is built on trust, dedication, and attention to detail. Even though my role is primarily behind the scenes, I ensure that our financial operations are efficient and reliable so our team can focus on delivering seamless travel experiences. Every department contributes to creating exceptional journeys, and I am proud to play my part.

What destination or experience is next on your personal travel wish list—and why?
Lakshadweep is next on my travel wish list. Its pristine beaches, crystal-clear waters, untouched natural beauty, and peaceful atmosphere make it a destination I have always wanted to explore. I look forward to experiencing its unique island culture and enjoying one of India's most beautiful coastal treasures.

With his steady financial leadership and commitment to operational excellence, he plays a key role in keeping the foundations of Rickshaw Travels strong behind the scenes. His attention to detail and calm, solutions-focused approach help ensure that every journey is supported by a reliable and well-managed backbone, allowing the wider team to focus on delivering seamless and memorable travel experiences.